Customer Success Manager

Abios is a world leading B2B provider of esports data, odds and statistics. Become part of shaping the future of esports by getting deeply involved with the leading organisations.
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Become part of shaping the future of esports! 

Abios is a Stockholm-based esports company, founded in 2013. Since then, we’ve provided industry-leading esports data and technology across the globe. Our customers include world-famous esports teams, search engines, and sportsbooks. We provide them with ways of decoding, making sense off, and using data from esports tournaments and matches. The data is made available through APIs on which entire esports products can be built, to tools for statistical analysis, odds, and data visualisation. Our headquarters are situated in Stockholm, Sweden with offices in Manila and Tallinn. 

Abios strives to provide the building blocks for the growth of the esports industry. You can be a part of that journey! We are looking for great people who aim to set new standards for best practices and share our love for esports! As the industry grows and more companies become invested, the need for esports data grows. We are now looking to expand our Sales Team to support the growing demand.

Work with our Esports Tech & Sales Team!

Working closely alongside the entire Abios team of esports enthusiasts, the Customer Success Manager will be part of managing industry leading betting, media and startup client relationships. You will be customer facing and engage in both deep technical integration support and broader product help with existing Abios clients.

Role Description

You will be in charge of managing and supporting integrations of Abios products to large existing clients around the world.

Build close and strong relationships with Abios clients and ensure that they are optimising their integrations.

Be the dedicated point of contact for existing Abios clients and ensure customer success.

Act as a key bridge between sales, developers and product teams to ensure all products fit the client's needs and have a clear commercial basis.

Attend and conduct sales meetings, mainly as technical and integrations support to other sales colleagues.

Regularly travel around the world for client meetings, representing Abios at industry events.

Collate market feedback for new products and future business plans.

With Abios growing tremendously in a market such as esports you can be part of both shaping the company and your career.

What are we looking for

- Minimum of +2 years of prior experience within customer success, B2B-sales, customer management, project management or business development.

- Excellent communication skills

- You enjoy working with others.

- Fluency in written and spoken English.

- The ability to thrive in a fast-paced startup environment.

- A passion for esports.

- You enjoy being structured in your work, aren't afraid to take initiative and are driven by great results. 

Our Offer

Exciting job field with the opportunity for personal development.

Stockholm's best view from the office on the 9th floor of Södra Teatern in central Stockholm.

The strength and security of an expanding and established company.

Excellent working climate in a motivated international team.

Or, know someone who would be a perfect fit? Let them know!



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